Frequently Asked Questions

Simha Supply is a premier global sourcing platform specializing in industrial automation components. We connect manufacturing facilities with a worldwide network of suppliers to provide new, obsolete, and hard-to-find parts like PLCs, HMI panels, servo drives, and sensors, ensuring minimal downtime for your operations.

Simha Supply operates as an independent global distributor. While we are not a strictly authorized or franchised distributor for all the brands we carry (like Siemens or ABB), this independence allows us to source parts globally without territorial restrictions, including obsolete and legacy parts that manufacturers no longer support.

You can request a quote by searching for your required part number on our website and clicking the "Request Quote" button. Alternatively, you can email your requirements directly to sales@simhasupply.com or use the contact form on our website. Our team typically responds within 30 minutes.

Yes, this is our specialty. We maintain a vast network of global surplus inventories, specialized vendors, and liquidators. If a part has been discontinued by the OEM, we can often source a new-in-box or fully refurbished unit to keep your existing machinery running without the need for an expensive upgrade.

We offer components in various conditions to suit your budget and urgency:

• Factory New Sealed (Naya): Brand new, unopened in original packaging.
• New Open Box: New item, but the box has been opened or the packaging is distressed.
• Refurbished / Used (Purana): Fully tested, cleaned, and restored to working condition.

Absolutely. We ship to over 100 countries worldwide. We partner with major logistics carriers like DHL, FedEx, UPS, and specialized freight forwarders to ensure safe and timely delivery globally.

For "Machine Down" emergencies, we offer express logistics solutions. Depending on the part's current location and your delivery address, we can often arrange same-day dispatch and 24-48 hour global delivery. Please mention "Urgent/Machine Down" when requesting your quote.

Yes, we stand behind the quality of the parts we supply. Simha Supply provides a standard 12-month comprehensive warranty on all parts, whether they are factory new or refurbished. If a part fails under normal operating conditions within this period, we will repair, replace, or refund it.

Yes. All refurbished and used parts undergo rigorous inspection and testing at our facilities or by our certified partners before being securely packaged in anti-static materials for shipping.